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Register Safe Sale
Postage and packing Sale process
Privacy and confidentiality Orders
Retournings



Why to register?

It exits a register level where you acquire a lot of advantages. Only you decide wich level want to stay and what personal details want to give us: Remember your password because through it you will have all our advantages..
  • INFORMATION INVOICING: If you please you can fill in a form.
  • HOME DELIVERY AND PAYMENT: You choose the way to send (courier firm, cash on delivery, shipment, mail order) and the way to pay (transfer, credit card)

  • ADVANTAGES
    Just you are certified on http://www.mundicamino.com/, you become one of our clients. We hope to satisfy your expectations because to Mundicamino the most important are our clients. This is the real thing, but besides you will be able to:
  • Mails with news.
  • To show the process of your last unfinished order in real time.
  • To show the answers to your enquiries.

  • To fill in a form of orders and invoicing will speed your sales. The system will remember your personal details/data and you won't have to fill it each time you buy. You haven't to be afraid, we remember to you that you are on a safe web site and your personals details/data will be confidentials.

    How to modify your data/personals details?
    In the upper menu of the page, on shop area you will find the links to your personal details. Making click on it you will get to your personal details with your password to modify them. If you do it, this information will be modify automaticlly on our database to all our relationship with us. If you want to do a puntual change (for instance, to modify your address to send) you can do it on the same process or a sale. These modifications will not keep, will only serve in the course of a transaction.

     

    POSTAGE AND PACKAGING

    In the process or a sale-on-line the expenses (postage and packaging) will be right away calculate on real time so that you can see the cost of your sale.

    This calculations is made according to the followings changeables:

  • Destination country:
  •  The destination of the order influences in the cost of the fares that give us our operators or the different post offices.
  • Home delivery:
  •  Each one of the followings "home delivery" we suggested, have different cost and different timings. Next we detail the timings and conditions for each one
  • COURIER FIRM.
    1- National: MRW between 48 and 72 hrs.
    2- International: DHL between 3 and 8 days.
  • REGISTERED POST.
    1- National cash on delivery: between 10 and 15 days.
    2- International registered: between 15 and 90 days (shipment).
  • AIR REGISTERED POST.
    1- International: max. weight 2 kg. between 7 and 21 days.
  • TOTAL WEIGHT OF THE ORDER:
  •  This one will be the sum of the individuals items plus the handling and shipment.

    Other considerations:
  • In orders to countries that don't belong to European Union, Mundicamino don't take change on any expenses. In international cash on delivery orders, Mundicamino don't take change either (post offices in these countries sometimes apply a surcharge).
  • The stocks are limited and its presence in the web donït mean an inmediate availablety. If, for instance, Mundicamino have not a very specific book, Mundicamino will get in touch with you to report it the delay in your order.
  • Mundicamino guarantees the confidentiality of your personal details/data consigned in your orders.

  • PRIVACY AND CONFIDENTIALITY POLCIES

    On mundicamino.com we are specially worried about to ensure the confidentiality of the personal details given by our clients so we have a very sure server. On the right moment that a specific client is certified in our server or place an order, his personal details/data are incorporated to our database, make use of them only to place an order as well as to send news about offers and services interesting for you and always if you want.
    mundicamino.com Never your data will be hand over to third parties. If you donït want to receive our information you can make click here.

    RETOURNINGS POLICIES


    Our aim is to offer you the best quality and the guarantee of your sales. So, we offer you the chance to cancel or retourning an order if you are not satisfy with it.


  • Retournings

  • Our policy, according to current regulations, is to grant you the right to retourn any item within 7 days from reception. You will have to give no explication, any item retourning in right conditions (with its original package and without using) will be accepted. Within 30 days Mundicamino compromise to make a cash on delivery.



    Safe sale

    Wich is the mean problem about security?.
    When you fill in a form and make click on send, you are sending/throwing your data in the form to the whole web. This data are transmited from server to server until arrive to its addresse. The problem is that these personal details/data can be stolen in any of the servers that make the process of tansmision. If you are making a transfer, or you are using your data credit card, these data can be stolen by everyone.

    What is a safe server?
    A safe server guarantee the privacy of you data/personal details that you transmit on the web. That privacy is getting by the formality SSL. The security is the result of the cominication between a navegator that supports the same protocol and a server that supports the same as well. Any version of the Netscape Navigator Explorer SSL browser supports that protocol.

    How does it work a safe server?
    It simply works getting your data and send them through a code system RFA, when it is on a safe zone of the navigator. Your Netscape or Explores navegator -working with a safe server-, gets the personal details so that if any peolple in the transmision process get these data, will not be able to read them because have not the necessary key.

    How can I know that a server is safe?
    You know it because of the padlock that appears right bellow of your navegator, if you use Micosoft Explorer . You can also ensure, looking at the URL that changes a bit; it does not begin with http but https .
    Opening the window "view" on Netscape , next strikes on document Info, you will find the information concerning to the level of security of that server, your certification an the authority. The information that appears on that file has the following format:

    Security: This is a secure document that uses a high-grade encryption key for U.S. domestic use only (RC4, 128 bit).

    Certificate: This Certificate belongs to: www.mundicamino.com Terms of use at www.verisign.com/rpa (c)00 Mundicamino Burgos, ES

    This Certificate was issued by: www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign VeriSign International Server CA - Class 3 VeriSign, Inc. VeriSign Trust Network

    Serial Number: 51:A4:1A:E2:06:C2:CB:57:57:13:C9:C6:3B:82:29:30

    This Certificate is valid from Wed Feb 21, 2001 to Fri Feb 22, 2002

    Certificate Fingerprint: 82:BE:60:34:45:80:B5:B9:C5:FB:A9:32:AD:6A:40:88


    A certified safe server certified by Versign that uses a high-grade key of 128 bits. Thatïs mean that if a intruder try to decode the data with this system, must do 2/128 operations to decode these data, that means thousand years in one of the most powerful machine of the market.


    What is certified of security?
    A security certified is garnted by a Certificate Company: The Certification Authority . This company grants that certified after have checked the information of the petitioner company. The safe certified server is granted only to a company wich referencies have been checked to ensure that who receive the data is who must receive them.

    Who does certify the security of this server?
    Our server is certified by Verisign Secure Server Certification Authority RSA Data Security, Inc. US.

     

    SALE PROCESS

    You can easily navegate through the shop until you find an item you want. Once strike it, it will appear an image that says: To add beside the item and on your sale basket.
    When you have got all the items you want in your sale basket make click on the sale link: My basket. You will go to the page: My basket. In your basket you will see your item, its reference, the number of items, and the total one.

    This total one includes the shipment / the home delivery charges. These ones are calculated depending on the country, the way to send and the weight. If you change the way to place the order, you will see how its total change as well.
    If you can follow in our web , you only have to push the button: My basket on the upper of the page. If you want to ad more items to your basket, you only will have to follow the steps already done the first time. The basket will add the cost of all the items.


    To sale push the button: Go on sale process. The page will be filled with information invoicing and sending. Please fill these information (you must remember that if you completed the process to certify your data, these ones will still appear completed).

    Then, once completed, push the button "go on process sale" again. The page will be filled and you see : way to pay.
    Mundicamino offers two ways:

  • Credit card
  • Transfer
  • Once completed push the button: go on sale process. On the page you will see the confirmation. If you still have not made a sale, on this page you will clearly see all the information process. Checked them out carefuly and make all the modifications that you wants if you will. When everything be alright push the button: make a sale.
    On this right moment you have just bought on mundicamino.com. You will see on your screen a order code. We please keep that code to easy any question about your order.

     

     CREDIT CARD   SPAIN   UE   REST OF THE WORLD 
     AIR MAIL    X X
     COURIER FIRM  X X X
     REGISTERED  X X X

     
    ORDERS

  • How much is the cost of a sending/order?
  • The charges depending on the weight, the way to send, and the destination country. The page calculate them automaticlly.
  • Wich ways to send are there, how much cost and how long takes an order to deliver?

    Each one of the following ways of sendind that we offer you are different, with different times and charges:
  • COURIER FIRM.
    1- National: MRW between 48 and 72 hrs.
    2- International: DHL between 3 and 8 days.
  • - REGISTERED POST.
    1- National cash on delivery: between 10 and 15 days.
    2- International registered: between 15 and 90 days (shipment).
  • - AIR REGISTERED POST.
    1- International: max. weight 2 kg. between 7 and 21 days.
  • To this calculations we us the fares that our logistic operators give us.
    These fares always depending on the destination country and the weight of the order.
    The first screen of the process sale calculates these charges automaticlly. Do no doubt in make the modifications that you need to pass to the next page.


  • What happened if I am I not on the right address?

    It depends on the way chosen to send.
  • Courier firm: if you are not in the suitable address, courier firm will give you a notice and get in touch with you to agree on a delivery hour.
  • Registered post / Air mail: you will receive a delivery notice that you need to present in your post office at the moment to pick up the parcel. The notice shows the parcel permanence time in the office that concern.


  • Anything you need, write us to: info@mundicamino.com
    Página Web desarrollada por : Ceres Comunicación Gráfica